SMART MEMBER SERVICES PRIVACY POLICY

Smart Member Services Roadside Assistance is committed to maintaining the privacy of personal information that you provide to us when using any of our online services. This Privacy Policy describes how we treat the information we receive when you transmit data to any machine owned by SMS Roadside Assistance.

Web Form Information

When you submit information to SMS Roadside Assistance to make a payment or open an account, we may collect personally identifiable information from you that may include your name, address, email address, and bank account number. We do not knowingly collect personal information from persons under the age of eighteen.

Web Site Usage Information

We automatically collect Web site usage information from you when you access any of our online services. This information helps us evaluate how our visitors and subscribers use and navigate our Web sites on an aggregate basis, including but not limited to, the number and frequency of visitors and subscribers to each web page and the length of their visits.

How We Use Information Collected

We may use information in the following ways:

  • To perform the actions for which you specifically provided the information (For example, enabling us to process, validate, and verify purchases).
  • To register you as a client and establish an account for you.
  • To send you email notifications about our new or existing SMS Roadside Assistance products and services, special offers, or to otherwise contact you.
  • To enhance existing features or develop new features, products and services.
  • To provide advertisers and other third parties with aggregate information about our user base and usage patterns.
  • To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.

Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information with any entity outside of RoadCare Plus.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our service agreements or terms of use (for example to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law may require us to do so.

Cookies

We define a cookie as any string of data that is automatically stored on your computer upon access to our online services. SMS Roadside Assistance employs cookies to assign temporary identification numbers to machines that access our web servers. This information enables us to deliver faster service to our subscribers, prevent denial of service attacks on our systems, detect and prevent fraudulent transactions, and assist with awarding proper sales credit to our partners. All SMS Roadside Assistance cookies are 1) of limited duration, 2) less than 5KB in length, 3) only visible to SMS Roadside Assistance web servers, and 4) devoid of any personally identifiable information.

Security

The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information. We retain personally identifiable information only as long as necessary to complete a purchase, thwart fraud, provide customer service, or maintain your account with us.

Policy Modifications

We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us by submitting your inquiry to our Customer Service department.